#12 The mother told the officers he was on ADHD meds (generally stimulants) not psychotropics.
#13 No offense taken, you make good points, but also many assumptions. First, that he was experiencing a "mental health crisis", before the officers arrived. Is that your medical diagnosis? Was any part of his behavior teenaged "acting out"? Do kids with "behavioral issues" get a free pass with no expectation that they obey our laws?
Secondly, "all he needed was patience". Ok, how MUCH patience? You never answered this sincere question. Should they negotiate for an hour? Five hours? The right answer is that it depends on the circumstances. Considering there is about 8 minutes of missing video showing what led up to them putting hands on him, we don't KNOW the circumstances.
Third, that "he was hurting anyone". Again, you haven't seen the missing video from the house OR the store. The clerk said he had a weapon. (Mom says he left the house with a hammer and scissors). That's possibly armed robbery. Armed robbers seldom "hurt anyone" but it is still considered a violent crime. After they took the vape pen he came up swinging, proving that he was indeed capable of violence. I guess as long as nobody provokes him, and lets him keep the stuff he steals, there is no reason for concern, he's a "sweet kid", won't hurt anyone. Punching bag in his bedroom might be a clue that mom was trying to find ways to divert his aggression.
Fourth that the vape pen was a comfort item. The kid is ADHD, not autistic. Speaking of comfort items, why doesn't the kid have sheets, blankets or pillows on his bed? That is often a sign of neglect in a household.
Fifth Damn right, Mom should have called a health care professional, as a foster baby, he probably had an assigned team and free counselors. Clearly they have failed him, now he is a man-sized 14 year old carrying weapons and taking bags of "comfort items" from stores. (Not mentioned in this article is that he also likes to play with lighters (also stolen), so maybe that is why he has no bedding) So why did Mom call the police? Because she can't control him (physically or otherwise) and wanted a male authority figure man to scare him (I mean "inform him of the consequences") before he hurts someone, hurts himself or burns the house down. This wasn't their first interaction with this kid.
Note that *I* made some assumptions there too, just showing the flip side. I do agree with many of your points, and I would have handled things differently, depending on the additional information that was not supplied to us. The male officer didn't know how to talk to kids at all, and the female officer lost her cool. It is important to note that the officers do not have the discretion to just "let it go". If the store is not willing to let it go (unclear) they have to take enforcement action, which means seizure of the evidence and possibly arrest. (A citation can be issued in certain circumstances, but only if the subject is cooperative (which he wasn't). An officer does not have the discretion to let the accused keep the property/evidence, regardless of whether it is a keychain or a $10,000 ring, UNLESS the victim says, "Let him keep it". And of course the kid is too young to lawfully possess a vape. Me? I would have called the store back, explained the unusual circumstances and if they agreed not to file charges, I would have left it at that, and suggested that the mom return it to the store when SHE got it back from him. Something tells me she wouldn't have been happy with that result either. I dealt with moms like that all the time that expected the police to be their "enforcer". They are the same ones that point at an officer in a store and tell their kids, "See that officer over there? If you don't stop aggravating your sister she is going to put you in jail"