Airlines need to overbook or they can find a new business. If you don't understand that they you don't know the nature of the industry. Now this particular case makes is weird and a huge -- occurred. You can't allow more passengers into the plane then seats available. My guess, they counted the empty seats wrong and let too many stand-bys onboard. Betting the guy kicked out was stand-by but that's no excuse for the deplorable way he was treated. On the other hand, he's going to cash in when the UA settles so in the end he's really one lucky passenger.
Also concerning #4 | POSTED BY 726
There was a case years ago when Kevin Costner bought his first class seat and the one next to his so that he could fly in peace. The airline did what airlines are supposed to do on a full flight and filled the empty seat. Costner complained. Can't remember how that turned out but probably not in the actor's favor.