that's a riot cinsudering my recent, and subsequent correspondence with Perkins.
i thought i shared it here.
their soecials board had what was an incorrect Reagan quote about communist, whoever did it added into the quote the name Saul Alinsky.
i made the necessary complains, did not enter further on that day, and have since been written to (email) and apologized to...even they said it was a local franchise, they, the corp. offices, had them contact me.
i sought only various and certain clarifications before i went back...also giving them my several complaints about the entire thing, including the bs quote.
at first, after a week or so, after hearing nothing from the local folks whom i was told would write me...i did call (telephone) again, only this time i had searched out the actual bigger names and said that i would contact those, (i believe wikipedia has their info.)
anyway, this was the first email i got:
Dear ichiro of the DR, ;-)
We are very sorry that your 04/05/2014 visit to the Perkins Restaurants in Naples, FL did not live up to expectations and are grateful to you for telling us about it. If people like you did not bring these matters to our attention, we would never be able to fix them. We have forwarded your comments to the appropriate management team for the location that you visited. If you have any further concerns in the future, please share them with us. Our goal is to continuously improve the Perkins Restaurants experience and to keep you as regular guest.
Perkins Restaurants Guest Services Manager
let's see if i have the last one...yes, from: FL 2472 Naples
Dear Ichiro-sama, ;-) I would like to take a moment of your time to extend a most sincere apology for the quote on our reader board. We hope you feel free to come back to Perkins in the future. We love all our customers, and hope to be given another chance to serve you! Our reader board will now only present our 'featured items', and nothing more.
Thanks for your time