This really isn't happening....
#6 | Posted by danni
Let me tell you what happened this week. I don't know how I can tell you that this is completely true, especially considering how I routinely break all the norms and rules of polite society, but anyway, this is true........
My insurance carrier through work is CIGNA. This week, I contracted some bug and was home one day ill. I'm all better now. On a trip to the pharmacy, my wife decided to go ahead and fill a regular perscription that her autistic son uses. The pharmacy informed us that both boys are not covered by the insurance anymore.
So I called the insurance company, they said that the boys were removed by my company. Of course my company says the insurance company did it.
Now, here's the fun part. One boy was removed in october and one was removed in november, which absolutely means it was not a single clerical error. nor were we informed or contacted or anything. They finally got it fixed, with neither the company or the insurance company accepting responsibility.
So I told both of them that i felt like, since I pay a very high and regular premium, and the company pays a very high cost too, that I have a right to a written explanation. Both the insur co and my company said, paraphrased, 'don't hold your breathe but your request has been noted, maybe, but in the meanwhile go fuck yourself'.
To me, the issue here is that this kind of behavior, whoever caused it, is outright fraud. if it was a mistake, how could someone do it twice? How many other people get accidentally booted off for a month or two?