If military veterans applying for benefits either haven't gotten a reply from the U.S. Department of Veterans Affairs or received a different response than expected, it could mean that evidence for their claim file wound up in the shredder. A nationwide review of the VA's 57 regional offices has found that 41 had records in their shredder bins that shouldn't have been there. In all, nearly 500 benefit claims records had been erroneously slated for destruction, including claims for compensation, notices of disagreement with a claim decision, and death certificates.
